State Farm® Insurance Agent Joe Freund
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lizzie Brock
July 30, 2026
5
out of
5
rating by Lizzie Brock
"Sasha is wonderful: friendly, funny, personable, easy to reach, remembers us, knowledgeable, boils down the information to the key points to consider. You don’t get that from AI or most people!"
We responded:
"AGREED! Sasha is so amazing. She has been with us over 10 years, and we are SO very lucky to have her. Thank you for sharing your experience, we are so proud of our ability to stick to letting our customers interact with REAL people. We are passionate about continuing to provide the most personalized insurance experience we possibly can! - Joe Freund"
Gigi Marie Schott
July 26, 2026
5
out of
5
rating by Gigi Marie Schott
"Michele H has been great guiding us through all of our insurance needs - auto, hone & life."
We responded:
"Thank you for your review! We are so happy to be able to help you with your insurance needs. Let us know whenever you need help! - Joe Freund"
Clinton Jones
July 25, 2026
5
out of
5
rating by Clinton Jones
"This entire team is always so attentive and efficient but Sasha went above and beyond. Thank you!"
We responded:
"It's so wonderful to hear this! Thank you for your kind words and I'm so glad to hear we've been able to help you so well with your insurance needs. - Joe Freund"
Tito Arriba
July 23, 2026
5
out of
5
rating by Tito Arriba
"I'm looking for a quote for sometime that is cheaper and good full coverage of my car. Luckily an agent from StateFarm (Ember Trudell-Huerta) send a message to my phone and send me a quote which I found it a very good one. Asking everything about the coverage which she patiently and politely answered and explained everything to me. So I've decided to cancel my present auto insurance and move to this new one StateFarm. I'm happy for this new insurance coz I'm saving a lot on this policy."
We responded:
"Thank you for your review! We’re so glad Ember was able to help you find a great full-coverage auto insurance option and clearly explain everything along the way. We appreciate you choosing State Farm—and we’re happy you’re saving so much on your policy. Please let us know how else we can help you down the line! - Joe Freund"
Joanne Weir
July 22, 2026
5
out of
5
rating by Joanne Weir
"When Sasha calls you, take the call! She’s excellent at what she does and that Australian accent will get you every time!"
We responded:
"Thanks so much for the kind words! I really appreciate it—Sasha truly is fantastic, and her insurance knowledge shines through! So happy to hear she was able to help you. - Joe Freund"
Sandy Andersen
July 7, 2026
5
out of
5
rating by Sandy Andersen
"Harlen Halbert was very pleasant and efficent with my request for a copy of my policy. Very professional"
We responded:
"Thank you for your kind words! Harlan is great, and I'm glad to hear he was able to help you with your insurance policy. - Joe Freund"
Christopher Huerta
July 2, 2026
5
out of
5
rating by Christopher Huerta
"Ember was great, she helped me find affordable insurance with better coverage. So far Joe's office have been good would recommend. This office it licenses in both NV and CA which is great."
We responded:
"Thanks for the wonderful review! We’re glad Ember was able to help you find affordable insurance with better coverage. It’s also great to hear you’ve had a positive experience with our office—thank you for recommending us. We’re proud to be licensed in both NV and CA, as well as OR and AZ too! We look forward to continuing to support you. - Joe Freund"
Richard Stratton
July 1, 2026
5
out of
5
rating by Richard Stratton
"Kim Beach did a great job helping me insure a new car and with other matters on a different car. We have all of our coverages with the Freund agency because they continue to give very helpful service."
We responded:
"Thanks so much for the great review! We’re happy Kim could help with your various car insurance needs. We really appreciate your business and look forward to helping you anytime you need us. - Joe Freund"
Marsha Klapperman
July 1, 2026
5
out of
5
rating by Marsha Klapperman
"I added a new used car to my car insurance policy before taking delivery yesterday afternoon. Sasha sent me an email and followed up with a telephone conversation that assured me I could pick up the car with the insurance policy coverage I asked for. Great friendly and timely service to meet my request."
We responded:
"Thank you for sharing your experience! Sasha is wonderful and it's so great to hear that she was able to help you so efficiently with your auto insurance needs. - Joe Freund"
Susie Smith
June 30, 2026
5
out of
5
rating by Susie Smith
"Joe has a great staff. They are responsive and go the extra mile."
We responded:
"We appreciate your feedback! We do our best to make sure we provide the absolute best insurance service as we can! - Joe Freund"
Shane Lowry
June 24, 2026
5
out of
5
rating by Shane Lowry
"I'm a long-time happy customer. Harlan is great to work with. patient, responsive, and solutions oriented."
We responded:
"Thank you for your review, Shane! Harlan is so wonderful and I'm glad to hear he was able to help you with your insurance needs. - Joe Freund"
Cynthia Jones
June 23, 2026
5
out of
5
rating by Cynthia Jones
"I have received excellent services through Joe’s office for many years, from Joe personally and from all of his staff members. I want to give a particular shout out to staff member Beth Leonard who recently helped me with a detailed review of my policies. Joe and his staff members have always been supportive and helpful, and every one of them is personable, patient, and informative. I highly recommend this office."
We responded:
"Cynthia! THANK YOU for your kindness and taking the time to share. Your thoughts are valued, as is your presence with our agency. We appreciate you, and please let us know whenever you have questions or needs with your insurance! - Joe Freund"
Alex Benson
June 18, 2026
5
out of
5
rating by Alex Benson
"Joe + team are top notch. I've been a policy holder with Joe for nearly 10 years and even kept working with Joe after moving out of the city. Kim recently helped me update a few things in my policy. We got everything done via a few short emails. I couldn't have asked for a better, easier experience. Thanks Kim!"
We responded:
"We appreciate you sticking with us even after moving! We are proud to be able to service all of CA, and OR/NV/AZ as well! My team is passionate about making sure your experience is as stress free as possible every time. Thank you for trusting us with your insurance needs! - Joe Freund"
Thep Chat
June 17, 2026
5
out of
5
rating by Thep Chat
"We have been customers for auto insurance with Joe's State Farm for 13+ years and counting. Joe's staff, Beth, was very helpful and attentive to provide us with excellent services upon request."
We responded:
"We appreciate that you have trusted us with your auto insurance for so many years, and thank you so much for sharing your feedback on your experience with our team! - Joe Freund"
Wendy N.
May 29, 2026
5
out of
5
rating by Wendy N.
"Sasha is always helpful & quick to respond!! The whole team is on top of everything. Thank you so much🌟"
We responded:
"Thank you for sharing your experience with Sasha! She is an absolute rockstar and we are so lucky to have her, and the rest of our team! We appreciate your feedback! We are here to help you with any future insurance questions you may have! - Joe Freund"
Sarah Epstein
May 6, 2026
5
out of
5
rating by Sarah Epstein
"Working with Michele was an awesome experience. She took so much time with me and my husband, (over an hour on the phone!) carefully walking us through every plan, explaining the pros and cons of each option, and helping us figure out what made the most sense for our family. She is incredibly knowledgeable, patient, and responsive. No question ever felt too small, and she always got back to us right away. Purchasing life insurance can feel overwhelming, but she made the entire process clear, thoughtful, and stress-free. We are grateful for her guidance and would highly recommend her to anyone looking for a trustworthy and caring life insurance broker."
We responded:
"We appreciate your feedback! Michelle is committed to making the life insurance process easy and clear. It’s great to know you felt supported and confident. Thank you for recommending her! - Joe Freund"
Pieter Joubert
May 4, 2026
5
out of
5
rating by Pieter Joubert
"Outstanding service as always. Thanks Sasha, Debbie & team"
We responded:
"Thank you, Pieter, for your kind words! I am so glad we have been able to help you consistently with your insurance needs. - Joe Freund"
Staci Lambright
May 1, 2026
5
out of
5
rating by Staci Lambright
"Sasha was great to work with!"
We responded:
"Thank you for your review! Sasha is a great insurance guide, and we're so lucky to have her. - Joe Freund"
Gregg Delman
April 30, 2026
5
out of
5
rating by Gregg Delman
"Great experience with Joe Freund’s State Farm office. The team is responsive, clear, and easy to work with. Michelle in particular is incredibly helpful — she follows up quickly, explains things in plain terms, and makes the whole process smooth. Highly recommend."
We responded:
"Gregg, nice to hear from you! Thank you for sharing your experience with our insurance agency! Michelle is indeed so patient and knowledgeable. We are SO lucky to have her! - Joe Freund"
Lauren La Plante
April 29, 2026
5
out of
5
rating by Lauren La Plante
"Harlan Halbert at the Church St office was very helpful with some changes I needed to make to my policy. He was easy to communicate with and very responsive to all my questions."
We responded:
"Yes, Harlan is amazing! Thank you for sharing your experience! - Joe Freund"
Isabela
April 13, 2026
5
out of
5
rating by Isabela
"Harlan Halbert was incrediable, he guided me through my concerns with my policy and made sure I received the help I needed. He was patient and very attentive in making sure I had all my questions responded."
We responded:
"Thank you for your review! Harlan is so kind and knowledgeable and I'm so glad to hear you had a good insurance experience with him. - Joe Freund"
Donnalee Steele
April 11, 2026
5
out of
5
rating by Donnalee Steele
"We needed to add a granddaughter on our account. It was easy & done professionally by Joe Freund. Thank you."
We responded:
"I'm glad we were able to help you get your auto insurance updated! We are here to help, let us know! - Joe Freund"
Thomas Herman
April 9, 2026
5
out of
5
rating by Thomas Herman
"Harlan did a great job in answering my question in a concise and timely manner. Very professional!"
We responded:
"Harlan is wonderful, I'm so glad he was able to help you with your insurance questions. Thank you for your review! - Joe Freund"
David Crawford
March 27, 2026
5
out of
5
rating by David Crawford
"Ember was so delightful and helpful.
When I first was checking on new quotes I got bombed with tons of phone calls. I was just checking online. Ember was the only one to reach out to me with a text and give me a quote. If she wouldn't have done that I wouldn't be a State Farm costumer.
Thank you Ember."
We responded:
"David, thank you so much for your thoughtful review. We know how overwhelming it can be to shop for insurance, and we do our best to make the process as easy as possible. Please let us know if you need any help moving forward, we are here for you!"
Vincent Rinaldi
March 24, 2026
5
out of
5
rating by Vincent Rinaldi
"Harlan has been great in helping me and my family navigate all our questions whenever issues have arisen with our many policies. He is a great resource and employee."
We responded:
"Thank you for your feedback, Vincent! Harlan is so patient and knowledgeable and we are so lucky to have him on our insurance team. I'm so glad to hear he has been able to help you so much. - Joe Freund"